I said 5, in the middle, as I didn't really understand what they meant.
How likely is it that I'll spontaneously recommend them to a friend a propos of nothing in particular? Like this...
FRIEND: Hi Steve how are you?
ME: Oh, great thanks. I just bought a photo calendar with bonusprint and they got the order right and delivered it on time so I'm telling everyone I know.
... This is NOT very likely.
How likely is it that if a friend were to mention photo-calendars or gifts for the old folks (which is why I bought the calendar) that I would recommend Bonusprint? Like this ...
FRIEND: Ay! I've got to get something for my mum and dad for Christmas from the kids and I don't know what to get, but maybe one of those photo-calendars that people seem to send nowadays.
ME: Yeah, that's what we did. Bonusprint, online, pretty good calendars and not too expensive.
That's very likely. Well, the response is very likely. I'm not sure about the conversation.

